Cancellation Policy

Effective Date: July 2026

Requesting a Cancellation

You may request to cancel your order at any time before it has shipped. Once you receive a shipping confirmation email, your order can no longer be cancelled and our standard Return Policy applies instead.

To request a cancellation, contact us with your order number at:

Email: tcg.golden.llc@gmail.com

Cancellation Fee

Payment processing fees charged to us by our payment processor are non-refundable. For this reason, cancelled orders are subject to a 10% cancellation fee, deducted from your refund, to cover this non-refundable processing cost.

Refund Process

You will receive a cancellation confirmation email once your request is processed.
Refunds are typically issued within 48 hours of cancellation approval.
After we issue your refund, your bank or card issuer may take up to 10 business days to deposit the funds, depending on their own processing times.
If more than 15 business days have passed since you received your refund notification and you still haven't received your funds, contact us at tcg.golden.llc@gmail.com

All refunds are returned to the original payment method.

Questions?