Privacy Policy

Effective Date: July 2026

Golden TCG ("we," "us," or "our") operates this website (the "Site"). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

Information We Collect

When you make a purchase or create an account on our Site, we collect:

Name
Shipping and billing address
Email address
Phone number (if provided)
Order history and order contents

We do not collect or store your payment card information directly. Payments are processed by Squarespace Payments / Stripe, which handles and secures all payment data under their own privacy and security policies.

Our Site uses functional cookies necessary for core features to work, such as:

Maintaining your shopping cart
Keeping you logged in
Site security and fraud prevention

We do not use advertising or tracking cookies, and we do not run ad pixels (e.g., Meta Pixel, Google Ads) on this Site.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders (confirmations, shipping updates, customer service)
Prevent and investigate fraud, including chargebacks
Improve and maintain our Site

Order Documentation for Fraud & Chargeback Prevention

For every order, we retain photo and/or video documentation of the packaged item, its shipping label, and its recorded weight, tied to your order ID. This information is used solely to verify accurate fulfillment and to respond to payment disputes or chargebacks. It is not shared with third parties except as required to resolve a specific dispute (e.g., with our payment processor or shipping carrier).

Third Parties We Share Data With

We share limited information with the following third parties, solely to operate our business:

Squarespace — website hosting and platform services
Squarespace Payments / Stripe — payment processing
Shipping carriers (USPS, UPS, FedEx, etc.) — to generate labels and deliver your order

We do not sell your personal information to any third party.

Your Rights (California Residents)

If you are a California resident, you have the right to request access to, or deletion of, the personal information we hold about you, under the California Consumer Privacy Act (CCPA). To make a request, contact us using the information below.

Data Retention

We retain order and account information for as long as necessary to fulfill orders, comply with tax/accounting obligations, and resolve any disputes.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will reflect the most recent revision.

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

Email: tcg.golden.llc@gmail.com